ITM

Sector Pension/Insurance Data

Project Module rebuild

ITM home page on ipad and mobile

About the Client

ITM are independent data consultants specialising in resolving intricate data challenges within the pension and insurance industry.

This is done through a combination of cutting-edge technology and expert knowledge. Their solutions result in significant cost savings, reduced risk and an enhanced customer experience for their clients. As such, the company understands the importance of clean and high-quality data and the role it plays in the financial sectors, particularly with the introduction of pension dashboards, which emphasises the need for impeccable data accuracy.

About the Project

The client reached out to Haefele Software to build a module from scratch in their new cloud-based platform to allow them to move away from older technologies.

The work involved working on a hybrid basis with the client’s own team members, for example:

Liaising closely with the Product Owner to understand the business requirements and what was required from the new module.

Working with other internal teams to integrate with an existing application.

After working on this initial module, the Haefele team also completed work on another existing mobile within the same cloud-based platform. On a later piece of work, Haefele engaged with the client’s in-house QA function to provide consultancy on one of their key projects, identifying areas where they could continuously improve with practical suggestions that could be implemented. 

Challenges & Obstacles
Limited technical expertise The internal team had gaps for the required technical expertise, particularly in emerging technologies crucial for the project's success. This knowledge gap posed a significant challenge as it hindered the team's ability to conceptualize and execute complex solutions effectively.
Limited resources and capacity of internal development team The internal team faced multifaceted constraints, including limited manpower and time availability. With existing projects and responsibilities stretching their capacities thin, dedicating sufficient resources to the development of the solution became a daunting task.
New Features & Functionality Amidst the reconstruction of modules, integrating new features and functionalities presented its own set of challenges. Balancing the need for innovation with the project's timeline and budget constraints required careful consideration and strategic planning.
Solutions
The client now benefits from a newly developed module that allows for the decommissioning of outdated software. This module facilitates easier maintenance and enhanced performance through the use of modern technologies.
Technologies used
Infrastructure AWS
Application C#, React
Database Postgres SQL
Logging AWS Cognito
Timeline
July 2022

The Haefele team spent approximately 11 months on the project.

Team

The team consists of the following:

• 1 Technical Practice Lead
• 2 Backend developers
• 1 Frontend Developer

Cape Town

3rd Floor,
Willowbridge Place,
Tygervalley, Cape Town 

7530
+27 21 595 3100

London

3rd Floor
86-90 Paul Street
London
EC2A 4NE
+44 (0) 20 7459 4030